[Resolved] HDFC Bank — Equated monthly installment (EMI)

thagle002

from Delhi, Delhi

Address:	180006
Website:	www.hdfcbank.com

I purchased a tv of Rs.27589 through EMI by HDFC BANK Credit Card .there was mention, i have to pay 1000 more as a interest for 6 months EMI .So i purchased tv on EMI for 6 months, but in bill details, HDFC give me bill of Rs 27589. HDFC did not convert bill Rs. 27589 in to EMI and when i asked for bill convert to EMI. They are charging Rs.1800 for 6 months.In this way they miss-leading me and ask for Rs1800 instead of Rs.1000. HDFC charge Rs.800 .i call their customer care Services, but they did not give me satisfy answer why i have to give Rs.1800 instead of 1000.
this is very clear HDFC will get benefit of Rs.[protected]=800 by misleading me. this is injustice .Please consider my compalint.

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Dec 10, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2016

HDFC Bank Customer Care's response Dear Customer,

We regret for the inconvenience caused.

For us to help you with, request you to write to us at [protected]@hdfcbank.com along with the following details:

[1] Customer ID/Credit card number
[2] Registered Mobile number
[3] Transaction details (date, amount, merchant name and time)
[3] Issue details

Kindly quote the ref ID TTU[protected] in subject line.

-Manoj
HDFC Bank Customer Assistance