HDFC Bank Ergo General Insurance — car insurance copy not received

Address:

Chennai, Tamil Nadu

My name is rethinaraja. R

I payed the car premium due of 12201 through net banking on 29th march.
With the help of hdfc staff at guindy, chennai named sangeetha. No.+[protected]she promised to send the soft copy the next day. But not yet received. No responce to phone call too. Car
Car no renault kwid no
Tn10
Az 3807
Payment details as follows

Date29 mar 2018

Withdrawal12, 201.00

Cheque/ref no.[protected]

Narration[protected]/techhdfcergo

Value date29 mar 2018

Kindly resolve the problem and provide me the insurance copy as early.
By
Rethinaraja
Mob.[protected]