HDFC Bank Ergo General Insurance — hdfc ergo health insurance policy

Address:

560066

I am jagadeesh a hdfc card holder and they sold me a medical insurance policy after lots and lots of arguments.

The sales team has no manners. They speak in such a way as if they are doing some great help to you by selling the policy.

I agreed to the policy and said ok.

Now i want to cancel my policy. During my first interaction with the sales people i asked them, what is the process if i want to cancel the policy.
They said, you can cancel the policy anytime. The emi you paid till then will not be reimbursed, but you will not be needed to pay the remaining balance.

Now i called ergo and asked them to cancel the policy. They are saying you need to make the full payment, till end of 2 years. Only then we will cancel the policy.

I mean this is too much.
Very bad policy and very bad customer service.
Policy reference number : hn[protected]

Thanks
Jagadeesh