HDFC Bank Ergo General Insurance — insurance charged on my car loan without my knowledge

Gita19

from Mumbai, Maharashtra

Address:

Kamrup Metropolitan, Assam, 781021

HDFC representative came up and took the sign on the booklet containing pages of more than 32 and nothing was explained to me regarding the insurance will be applied on my loan and the interest rates are same i.e. 10.5% on loan and insurance both. And Insurance page signed by me is till blank. Enclosed please find the same.

Also they had not provide me any insurance policy. On asking they provided me on 15.9.18.

My query is I want the refund of Insurance policy as well the interest charges on same on the entire tenure. Please help me.

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HDFC ERGO General Insurance customer support has been notified about the posted complaint.