HDFC Bank Ergo General Insurance — No policy information even after 1 year after paying more than 1 lac

Address:	560102
Website:	www.hdfcergo.com

I paid more than 1 lac as a single premium for a home sureksha policy 2015 April, however I have not got neither a proposal policy documents nor I have clue what I am covered for. HDFC ergo is the worst insurance company I have seen so far, I registered for customer portal this is asking me to add the policies. This insurance was compulsion for my home loan for HDFC. I later come to know that this was not at all required.

I cant even raise a grievance in their site without policy or proposal number. I would want my money back with interest.