HDFC Bank Ergo General Insurance — Private Motor Insurance

Address:	411044
Website:	www.hdfcergo.com

My Previous private car policy was expiring on 3rd January 2017. As I am having my loan account in HDFC bank I got call HDFC ergo regarding Motor Car Policy. With proper consultation, I finalized the premium and paid the premium Of Rs. 15707. Before payment the HDFC Customer Care executive Mr. AMol Kalane was calling continuously and insisted to do the payment. After Payment 2 days late I got watsapp from Mr. Amol of reference id[protected].

After this event Mr. amol Kalane has given his senior's mobile number and not receiving the phone calls till date. After repetitive discussion with Mr. Shounak Ganguly about my policy, He is only saying its in process with operations. I sent complete documents through email and made sure about documentation policy

Now Mr. shounak is telling me to lounge the complaint on toll free number[protected] and the toll free number is telling me to write an email to [protected]@hdfcergo.com.

This is ridiculous and complete case of forgery. I request consumer board to take strict action against this type of companies and help me to get policy of my private four wheeler vehicle