HDFC Bank Ergo General Insurance — regarding mentally harassment from executive officer in amravati maharashtra

Address:	Nagpur, Maharashtra
Website:	[email protected]

Respected sir,
my self Amol .P. Garnokar and i am presently serving in central reserve police force at aheri distt. gadchroli. maharastra. i have swift desire belonging number M.H-40-BC-0263 and i took insurance policy for my car in january-2018. and my claim number- C[protected] received
when i was on 10 days leave for daughter's treatment (burn patients) and i started journey on 11/09/2018 from nagpur to akot with my family, parents and my childrens, same day incident happened while driving before 5 kms away from tiwsa near amaravati city and immediately inform to police station of tiwsa . i called emergency helpline and on guidance of them i went to the APSA BANDSON workshop private limited amaravati for repairing with the help of APSA mechanics . APSA manager contacted with HDFC insurance executive and inform about through out condition of vehicle and HDFC insurance executive namely PANKAJ SURSHE contact number- [protected] came there and survey of my car without any proper investigation just like police panchanama with witness evidences and report submit to APSA manager. APSA manager contacted with me on same day and discuss about the repair of car that time it should have two tyres of car and some other parts have damaged . but after spoke with PANKAJ SURSHE and he ask me again and again how to damage the car and i told him again and again i didn't know because i just concentrated to survive my family . i request him please give me a car as earliest possible after repairing due to i was on leave for the daughter's treatment . according PANKAJ SURSHE on the basis of simple overlook the car to repair my car within two days without any proper investigation and on 16/09/18 i called to APSA manager about my car situation and he informed me, car is ready but payment not received from HDFC insurance . now till date i am not received my car thats why my family and my parents those are aged and one of them is the paralysis patient are suffering to face so many problems and self becoming under frustration. because i posted highly sensitive naxal affected area of gadchirolli district for duty.
May kindly request from my heart please give me the benefits of insurance which is already applied by me and give proper justice to me with investigate of my car repairing with proper information like that how much benefits will get on incident place where incident was happened that is near tiwsa and not to observe car at workshop APSA amaravati.
Who will be responsible for mentally, physically and financially harassment from last 20 days.
i remain grateful with you for this act of kindness.

Thanking YOU,
Your faithfully
Amol.P. Ganorkar
Jawan of C.R.P.F
Aheri, Gadchirolli
Maharashtra.
Mob. no. [protected]