HDFC Bank Ergo General Insurance — unauthorised policy applied and charged

Address:Hyderabad, Telangana

My name is Veerakumar, I recently applied for HDFC credit card and got it recently.

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation after talking to customer care. They said policy amount of rs. 900 will be refunded but emi processing fee can only be refunded by "hdfc ergo".

So, i request hdfc ergo to please refund fee of rs. 900 + any taxes which were charged to my credit card. Please cancel all the policies and smart emis permanently as i don't want to buy any as of now.

Policy no. 52736674
Policy no. 52736675
Mobile no. [protected]
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HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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