HDFC Bank Ergo General Insurance — waive off emi of car loan due to critical illness (paralysis)

Address:	Mumbai City, Maharashtra, 400059
Website:	www.hdfcergo.com

Subject: to waive off the emi of my car loan
Claim under critical illness

Ref :- the reply of hdfc ergo, mumbai by email dated 15/12/2017 with regard to application dated 08/12/2017 of my father on above subject.

Loan account number :[protected]
Claim no - c[protected]
Policy no[protected]
Policy type - sarv suraksha policy

Dear sir,
The reply of hdfc ergo, mumbai by e-mail dated 15/12/2017 "we treat the claim as no claim" is not at all justified and satisfactory. The base of your reply is clearly showing that as if my stroke in the year 2014 is still continuing. The real fact is that i had mild stroke in 2014 that i. E before 3 years as also observation made by my neuro-physician at cims hospital at ahmedabad. I was recovered from the mild stroke in 2014 within one week and mentally and physically 100% alright and doing job in mnc continuously till my serious stroke (Paralysis) in jan 2017.
Hence, please do not misinterpret the diagnosis-please do not treat this stroke of 2014 as pre-existing disease knowing fully well the hdfc bank officer at ahmedabad granted me car loan.
Kindly reconsider this application again since i am still critically ill and the mnc company had already terminated me from the job since january 2017 after this serious stroke (Paralysis). Kindly give me relief from payment of emi futher.

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Thanks & regards!
Kumar neelesh
Patna
Dated : 26th jan 2018
Mob : [protected] (Father)