HDFC Bank — even after closing credit card still receiving statement and payment reminder with threats

Address:

Bangalore, Karnataka, 560103

Hi,

I am Supriya Kijakkar. I had closed my credit card (ending 2639) account by calling customer care in the month of November 2016. I had made final settlement by paying all the due amount to the Chennai hdfc branch account. I was confirmed by the customer care executive that my credit card account is closed. From then I am not able to access my credit card account. I believed it is closed. but i keep getting mails for payment reminder and statement. As i do not remember full card number i am not able to talk to any customer care executive also. These mails have become mental harassment now as it includes threatening statements. Even after making final settlement and getting confirmation from the customer care executive I am going through this now after 2years of closing the account. When I asked customer care people to send me confirmation mail saying account is closed they told they dont have mailing procedure. I went by their confirmation over call. So request everyone to be careful about HDFC bank. I think they make us suffer even after doing everything from our side. I am still struggling get in contact with one customer care person to get a clarification and come out of this torture.