[Resolved] HDFC Bank — every month credit card statement extra charges

skbhati199

from Rishikesh, Uttarakhand

Address:	Gurgaon, Haryana, 122050
Website:	www.infoskillstechnology.com

Hi hdfc team,

I am a customer of hdfc bank and from last 2 years. I am using hdfc bank salary account.
I am very upset about hdfc bank credit card service. I see that from last three month (Oct, nov, dec 18) there are multiple charges are applicable to the given statement. Hdfc people given two credit card unnecessary and they committed to providing good service so i choose hdfc credit card. But i see there are multiple entries which are inaccurate they charged wrongly.
I need my money to revert back in my account otherwise i am escalating this matter to rbi and consumer forum.

17/01/2019 finance charges (Ref# 19999999980117999422880) 163.44
17/01/2019 smartemi, int nbr:10, [protected] (Ref# 09999999980117005571818) 128.41
17/01/2019 mer emi, int nbr:03, [protected] (Ref# 09999999980117005571834) 73.46
17/01/2019 smartemi, prin nb:10, [protected] (Ref# 09999999980117005571800) 3, 014.88

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Feb 20, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 20, 2019

Updated by skbhati199 3, 014.88 Please check this amount fake charges

Verified Support

Jan 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info, charges details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance