[Resolved]  HDFC Bank — excess interest is charged by disbursing excess amount of loan to the builder

Address:New Delhi, Delhi, 110045

I applied for home loan to HDFC. The coordinator of my home loan was Mr Rahul, HDFC limitd, SCO 14, Sector 14 Gurgaon.

Demand from the Signature Global (builder) was Rs 5, 48, 218 after adjustment of 5% payment made to the company. The coordinator above Mr Rahul asked me to pay builder the balance 5% amount i.e. Rs 147, 779.00 then only the loan will be disbursed to the builder. I paid Rs 147, 779.00 to the builder.

Disbursement of the balance 90% of the demand by the builder i.e. Rs 400, 439 was to be done by HDFC to the builder.

However HDFC disbursed 100% payment i.e Rs 5, 48, 218.

Thus HDFC has disbursed excess amount of Rs 147, 779.00 to the builder on which I am made to pay the Interest HDFC.

In view of the above it is requested to kindly take back excess disbursed loan amount i.e. Rs 147, 779.00 from the builder and revised interest on the amount of Rs 400, 439.00 from me be charged.
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Jan 22, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 22, 2017
HDFC Bank Customer Care's response
Dear Ranjan,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
Dec 23, 2017
Updated by ranjankonline
Already posted as advised. Please resolve the issue at the earliest.
Dec 23, 2017
Updated by ranjankonline
complaint number is 4262401
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