[Resolved] HDFC Bank — Excess payment refund

Satesingh1971

from Delhi, Delhi

Oct 25, 2016

Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Website: HDCF

Dear sir/madam,
I am hdfc diners club credit card holder my card no is [protected]. I have made payment of rs. 328340/- from icici bank instead of rs. 32834/-.
I have contact the customer care for the same on every day for refund the excess payment
But it could not refund till date.
So you are requested please refund the excess amount at the earliest on below detail
Account holder name sate singh
Account no.[protected]
Ifc code icic0000815
Thanks & regards,
Sate singh
Ppap automotive limited
B-45, phase - ii, noida - 201305, uttar pradesh, india
Mobile number : +91 [protected]

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Nov 27, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Oct 26, 2016

Updated by Satesingh1971 Dear Sir/Madam,
I am HDFC diners club credit card holder . I have made payment of
I have contact the customer care for the same on every day for refund the excess payment
But it could not refund till date.

So you are requested please refund the excess amount at the earliest

Verified Support

Oct 27, 2016

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you.The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance

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Comments

Johnsonmathew

from Mumbai, Maharashtra

Oct 25, 2016

Please help me out by Sending merchant details in Statement

18/10/2016 - MER EMI, INT NBR:03, [protected] 66.67
18/10/2016 - SMART EMI, INT NBR:14, [protected] 59.36
18/10/2016 - SMART EMI, PRIN NB:14, [protected] 464.25

I didn't do any purchase during this period.

Thanks & Regards,

Johnson Mathew
Ph: [protected]