HDFC Bank — excess premium payment collected

Address:

Thane, Maharashtra, 400604

Sir,

With reference to the above subject matter, i am holding policy no.16720242 pay premium of rs.30, 676/- through credit card on 12.03.2018. But on 13.03.2018 your branch thorugh ecs collect rs.30, 676/- excess premium from my account.

Therefore i am contact your customer care on dt.13.03.2018 and enquiry about excess payment they collected from me. They reply that to email a neft form & cancelled cheque from my bank to refund back my excess premium payment within a week.

But on today dt.22.03.2018 i am not getting any refund from your side, therefore i kindly request you to give me the refund payment as early and oblige.

Otherwise give me the interest amount which is extra collect premium from me.

Your favourable reply in this matter is highly appreciated.