[Resolved] HDFC Bank — excessive charges debited by hdfc

Sneha@25

from Noida, Uttar Pradesh

Address:

Chinchwad, Pune, Pune, Maharashtra, 411019

AMB CHRG INCL GST FOR JAN2019 - Rs.37.05
AMB CHRG INCL GST FOR JAN2019 - Rs.670.92
AMB CHRG INCL GST FOR FEB2019 - Rs.708.00
AMB CHRG INCL GST FOR MAR2019 - Rs.354.00

HDFC is continuously debiting the charges (amount unjustified) even after balance of amount Rs.11, 000/- was kept/ transferred in account from 11-Mar-2019. This is really not correct, if AMB of Rs.10K is being kept in account for that month. I need refund of these unnecessary charges or else, I will have to close the account unwillingly.

Also, there was an issue with my debit card, which has not been resolved till date and I am unable to use the same.

There is no proper Customer Care contact number for customer to get the queries addressed through call.

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May 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance