[Resolved] HDFC Bank — extra amount deducted from my account

Rahuldabi201

Address:

INDORE

I taken personal loan from hdfc bank. I regularly pay all emi but due to some reason i fail to pay my emi of month may 2020 on date and as per moratorium rule mentioned on hdfc bank site point number 4 and 5 my emi will be considered as a by default loan moratorium. But i ready to pay loam emi and regarding this got call from hdfc bank executive and do e payment of emi on date 12 may 2020 using online banking but on date 13 may 2020 bank deducted equal amount my emi on the name of loan manual hold charge. It is requesting to you please look in to the above complaint and resolve my preoblem

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Aug 13, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

May 18, 2020

Updated by Rahuldabi201 Respected Sir/Madam
What is the status of complaint

Verified Support

May 20, 2020

HDFC Bank Customer Care's response Dear Customer,

Kindly note that the excess payment received in your loan account has been reversed on May 18. 2020.

-Nadia
HDFC Bank Customer Assistance