[Resolved] HDFC Bank — Extra meaningless fine on credit card

raj prembhare

Address:	Pune, Maharashtra, 411027
Website:	hdfc.com/customercare

Very ridiculous service provided by Hdfc customer care... Their ivr Numbers are wrong.. I have wasted my 54₹ calling their ivr numbers to get connect with their associate.. i was in emergency but Hdfc failed to provide me service when I was in need... Also they charged extra meaningless fine..on asking abt those fine they try to make people fool by answering false reasons..

Was this information helpful?

No (0)

Yes (0)

Oct 8, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2016

HDFC Bank Customer Care's response Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your account/card and contact details, details of the charges and ref ID-TTU07091616 in the subject line. Will check and revert.

-Anay
HDFC Bank Customer Assistance