[Resolved]  HDFC Bank — extra unnecessary charges hdfc credit card

Address:Chennai, Tamil Nadu, 600041
Website:www.hdfcbank.com

Dear concerned,
I am a hdfc bank credit card holder. I have paid my credit card amount on time to time but the bank is continuously charging unnecessary finance charges 122.48 rupees in january month statement and 118.18 in december month statement. Also they have charged 1300 rs for 5500 amount that i have taken from atm in last november month 26.11.2017. Their guideline stated that 5% or min 500 rs. Charges will be applicable for amount taken from atm but this amount is beyond 5%. Also, they never intimated me for deduction details by any email and messaging. I am completely disappointed about this service and don’t want to membership any more.
Please refund my deducted amount rs. 122.48, 118.18, and 590 for extra deduction of atm cash.
Screen shots enclosed here for your reference
Customer id: 68537326
Account number: [protected]
Name :- ashish rohila
Last four digit of credit card number :- 3027
+3 photos
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Feb 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2018
HDFC Bank Customer Care's response
Dear Customer,

we have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

My name is Deepak Raja. I didn't received my reversal money 12000 & still no actions taken on home branch treated me like a [censored]. Someone give me solutions or else I am going to take severe action on entire HDFC Bank.

Hi sir

this is surendhar kanukuntla

acount no [protected] my atm card 2451 . un expected blocked wat happen why are u block this card . an re genreted 2641 card . i did not get that card . pls provide to me a details y are u blocked 2451 card .
Please block the food card. Avail the new food card with previous amount in the lost food card. As it was lost, so I don't know the card number.
Please resolve it ASAP.

Regards,
Ritika

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