[Resolved] HDFC Bank — Failed transaction through netbanking

sravya_

Oct 24, 2021

Address: kodur

I had paid 50, 000 rupees through net banking for my college fees on 12th September 2021. The amount has been deducted from my bank account but the transaction has failed. It's been nearly 2 months but the money has not been refunded. Please help to resolve the issue I'm facing.

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Nov 26, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance

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Comments

missh

from Dhariwal, Punjab

Oct 24, 2021

Hdfc customer service just keep you engaged with no solid resolution. Worst service ever

sravya_

Dec 8, 2021

The money had been credited to the college account but they hadn't informed me the same. I thought it was an issue at the bank's end. I got the refund from the college yesterday.