[Resolved]  HDFC Bank — fake amount deduction from credit card

Address:New Delhi, Delhi, 110045

Hi dispute team,

As per your mail 1474/- amount has been settled by you. But as per my last statement it is reflecting as debit.
I do not know why this is happening again and again. Why you guys are not settling that amount.
This month i paid only 1012 rs of amount after deducting 1474 rs from my bill, again you are charging late fine fee of rs 400 + gst

Kindly resolve this issue as soon as possible. I will not pay any late fee charges and 1474 rs coz this fault is yours not mine.

You can also see my all the payments i made in time except this one.
I have attached the statement which shows that amount has been settled
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jun 16, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 02, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Card No, charges details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information