[Resolved] HDFC Bank — Fake call for gift vouchers and cash on credit card

Rutujap

from Noida, Uttar Pradesh

Address:

Pune, Maharashtra, 411004

I have received a call from number +91 [protected] .They were saying i got 5000 rs gift voucher and 2000rs cheque as gift for loyalty customer.

They confirm my details and send one OTP on my mobile and they were asking to share that OTP.

I said, call me after 5 mins I will confirm it then only share OTP.So they called after 5 mins again and I said, tell me your details . I am not going to share that OTP with you until you share every details . So they cut down the call without saying anything.

Details:
Call got from:+91 [protected]
Date:17-Feb-2017
Time: 4.21PM and 4.41 PM

Was this information helpful?

No (0)

Yes (1)

Mar 21, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your credit card details, caller details, date and time of call and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance

Related HDFC Bank reviews

View all 32731 HDFC Bank Reviews

Comments

Tanu80

from Pune, Maharashtra

On 17th Mar 2017 I received a call from one lady namely "Muskan" having the no. +91 [protected]. She said "I'm form HDFC Credit card department and being a loyal customer bank wants to offer you a gift voucher of Rs. 5000 and a cheque of Rs. 2000 free of cost".
She confirmed my detail and transferred the call to another guy namely "Rohan" whom she introduced as her senior. That guy again confirmed my detail, explained me the benefits that bank wants to give me, generated an OTP and sent the same in my registered mobile no.
After that Rohan wanted me to share OTP with him but I refused to share the same with him. Then he disconnected the call.