HDFC Bank — fake call regarding terminated life insurance policy

HDFC Bank — fake call regarding terminated life insurance policy

S sarif123 Feb 12, 2020

Received a call from HDFC life stating that I have taken a policy in 2013, for which I paid Rs. 50000 premium but haven't paid the next premiums so it has been terminated. I was wondering they have complete personal details like DOB, address and making such fake calls . I again received a call from number [protected], stating that i purchased this policy in 2012 and policy has come for termination as I have paid only one premium of Rs 50k. Kindly take appropriate action.. Was this information helpful? No (0) Yes (0)
HDFC Life customer support has been notified about the posted complaint. Verified Support Feb 13, 2020 HDFC Life Customer Care's response Hi, to address any unresolved concern of customer kindly inform the customer to write to us at [protected]@hdfclife.com from registered email id. Verified Support Feb 17, 2020 HDFC Life Customer Care's response hi, kindly inform the customer to address any unresolved concern with respect to your HDFC Life policy kindly write us at [protected]@hdfclife.com from your registered email Id to have the same addressed. Feb 18, 2020 Updated by sarif123 HDFC team when I havent taken any life policy how can I submit the same with registered email id??
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Comments

Ranjithdigutla

from Hyderabad, Telangana

Feb 14, 2020

236 Rs had been deducted from my account without prior information.
I had send email before 20 days to deactivate my policy.
No reply from HDFC Life Team.

Before duducting money you can call and take confirmation.

Kindly take action and credit my money back.

Date of Incident: 12-Feb-2020