HDFC Bank — fake call regarding terminated life insurance policy

Received a call from HDFC life stating that I have taken a policy in 2013, for which I paid Rs. 50000 premium but haven't paid the next premiums so it has been terminated. I was wondering they have complete personal details like DOB, address and making such fake calls .

I again received a call from number [protected], stating that i purchased this policy in 2012 and policy has come for termination as I have paid only one premium of Rs 50k.

Kindly take appropriate action..
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HDFC Life customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
HDFC Life Customer Care's response
Hi, to address any unresolved concern of customer kindly inform the customer to write to us at [protected]@hdfclife.com from registered email id.
Verified Support
Feb 17, 2020
HDFC Life Customer Care's response
hi, kindly inform the customer to address any unresolved concern with respect to your HDFC Life policy kindly write us at [protected]@hdfclife.com from your registered email Id to have the same addressed.
Feb 18, 2020
Updated by sarif123
HDFC team when I havent taken any life policy how can I submit the same with registered email id??
Complaint comments 

Comments

236 Rs had been deducted from my account without prior information.
I had send email before 20 days to deactivate my policy.
No reply from HDFC Life Team.

Before duducting money you can call and take confirmation.

Kindly take action and credit my money back.

Date of Incident: 12-Feb-2020

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