[Resolved] HDFC Bank — false claim of replacing debit card

1966ghosh

from Bhubaneshwar, Odisha

Address:	Kolkata, West Bengal, 700074
Website:	[email protected]

This is to inform that i received one call from [protected] at 05:19 pm today claiming detail of my debit card of hdfc bank, in the plea that my card would be closed within a week and a new card would be delivered instead. On enquiry of his office details and authority, he was annoyed and switched off his phone.
Please, inquire the source of the fake call from [protected].

Thanks.

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Apr 14, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2018

HDFC Bank Customer Care's response Dear Customer,

Vishing is one such attempt where fraudsters try to seek your personal information like Customer ID, Net Banking password, ATM PIN, OTP, Card expiry date, CVV etc. through a phone call. Never share any personal information like Customer ID, ATM PIN, OTP etc. over the phone, SMS or email. Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

Anay,
HDFC Customer Service Assistance.