[Resolved] Hdfc Bank — false claim of replacing debit card

 
1 Review
 1966ghosh on Mar 8, 2018
This is to inform that i received one call from [protected] at 05:19 pm today claiming detail of my debit card of hdfc bank, in the plea that my card would be closed within a week and a new card would be delivered instead. On enquiry of his office details and authority, he was annoyed and switched off his phone.
Please, inquire the source of the fake call from [protected].

Thanks.
Complaint marked as Resolved Apr 14, 2018

Complaint Status


[Mar 08, 2018] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Mar 09, 2018
Dear Customer,

Vishing is one such attempt where fraudsters try to seek your personal information like Customer ID, Net Banking password, ATM PIN, OTP, Card expiry date, CVV etc. through a phone call. Never share any personal information like Customer ID, ATM PIN, OTP etc. over the phone, SMS or email. Please feel free to write to us at Talktous@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

Anay,
HDFC Customer Service Assistance.
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    Hdfc Bank - false claim of replacing debit card