[Resolved]  HDFC Bank — false credit card bill

Hi,
My name is akanksha and my customer id is 52632227. A few months back i had applied for a credit card which inspite of being issued under my name, never reached me. Your executives called me a no. Of times asking for my address but no one delivered it. Few days after this, i received the message that the card has been returned to the chennai office. I applied for a new card again and was asked to first block the previous card. Which i did.in response i received a message saying please type tvw passcode and sms to 5676712 to process your application no "[protected]o4. I did the same on 13/jul/2018. Now on 14/jul/2018, i again received a message that stmt for hdfcbank creditcard ending 6193 is generated. Min due rs 500. Total due rs 590. Pymt due on 02/jul/2018. You think it's even possible? Is this some kind of joke going on? Never expected such a poor service from your side. Need an explanation and a solution for this.