HDFC Bank — False EMI generation

ashishsachan81

from Hamirpur, Uttar Pradesh

Apr 5, 2023

Address:

Hamirpur UP

Dear sir,
i have made a purchase through credit card on Flipkart in EMI. in which i made a transaction of 21, 649rs from credit card on 21st March 2023. but due to some reasons i have cancelled my order on 23th march 2023. Flipkart has processed refund on 24 march and same amount has been credited to credit card on same day. but after that on 24th march a sum of 21, 649rs credited as "aggregator EMI- OFFUS". and after that bank processed EMI on 25th march. which is totally illegal. and still a linked loan is active after receiving refund for which 9 EMI has been scheduled for dedectio.

It requires a quick reversal and refund of main amount and EMi charges amount.

Regards
Ashish Sachan
Reg mobile num - [protected]

+3 photos

Was this information helpful?

No (0)

Yes (0)

HDFC Bank customer support has been notified about the posted complaint.

Related HDFC Bank reviews

View all 32732 HDFC Bank Reviews

Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Apr 6, 2023

Verified Support

Dear Customer,

Thanks for connecting with us. We are happy to help. Click on https://leads.hdfcbank.com/applications/webforms/apply/MoneyPlus_Benefits_SM_Com...⇄ to submit the complete concern along with the necessary details for further assistance. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

Anay,
HDFC Bank Customer Assistance