[Resolved] HDFC Bank — False information on settlement

annukaram

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	netbanking.hdfcbank.com

Hi i had credit card from hdfc bank, i had cleared all my dues on feb, and also i blocked my card, but still they kept charging me and on september gave me a notice, when i called they said clear the half dues and let the payment settled and my cibil will not be hampered, but after making payment they updated my payment as settled amount.This was the fraud they did with me, now when i called them they are asking to pay the remaining amount, please help and update in your website as next time it should happen to anyone else.

Plese assist a file a complaint aginst them

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Feb 8, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jan 07, 2017

Updated by annukaram My name is poornima and contact no is [protected]

Verified Support

Jan 08, 2017

HDFC Bank Customer Care's response Dear Customer,

You can write to us at [protected]@hdfcbank.com along with your complete issue, card and registered contact details. Kindly mention Ref ID-TTU[protected] in the subject line. We will take it up.

-Bejoy
HDFC Bank Customer Assistance