[Resolved]  HDFC Bank — false information regarding personal loan

My name is seshagiri rao a, i took the personnel loan of 1.5 lac from hdfc bank through sales person named shri. Sai lekha from ranigunj branch of secunderabad. From last 1 month she called me to offer the loan, i had a requirement hence i was approached her to take the loan of 1.5 lac. She was told me that rate of interest is 13.55%, 72 hrs disbursal time, no processing fee &no doccumentation charge and only gst will apply. But, after taking the loan rate of interest is gone to 14.25%, processing fee is 3000.00, gst is 824.00, time taken for final disbursal is 11 days. I was given complaint to her sales manager raju but no use of it. Now i request the hdfc bank officials please go through my complaint and take action against the person who is given false information to the customers before taking the loan.