[Resolved] HDFC Bank — false payment charged against my credit card

Ashwini Bulange

from Pune, Maharashtra

Address:

Pune, Pune, Maharashtra, 411014

Hi,
I was using hdfc credi card during[protected] and then one fine day i stop using it and blocked it. Suddenly i received a credit card statement of 4800 rs for my blocked credit card. Now bank is asking me to pay for it even though i havent made any transaction, also they are reducing my credit score just because of it.
Can you please help me with this issue.

Thanks,
Ashwini

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Jun 18, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

May 18, 2019

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 41467902 for further assistance in this regard.

-Zubin
HDFC Bank Customer Assistance