[Resolved] HDFC Bank — false promise by hdfc life agent

K Sankar

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600042
Website:	HDFC Life

I had taken hdfc life classic assure plus policy through an agent mr. Kannan (Mobile no:[protected]. At the time of taking the policy, he told that i can make payment through credit card and he can make arrange for no cost emi without processing fee. After the policy was issued, he asked me to convert my credit card payment to emi and he'll pay the interest monthly. By that time, it was too late for me to realise that he made false promise. He paid the interest for 6 months and stopped paying now. He is not responding to calls nor responding to messages.

I also noticed that in the policy document the agent is mentioned as "vizza insurance pvt ltd". I don't understand what relation he (Hdfc life staff) has with vizza insurance. Looks like a scam.

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Sep 19, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2017

HDFC Life Customer Care's response Hi, I request you to share your detailed concern with us via email to [protected]@hdfclife.com from your registered Email Id. All the points mentioned by you in it will be investigated and accordingly the response shall be shared with you by us ASAP.