[Resolved]  HDFC Bank — False promises

Address:

Bangalore, Karnataka

Hello i M karthik this is complaint regarding credit card bill payment . as i had a credit card due bill payment, thought to clear all debt at single payment so i had called to hdfc customer care as per the person who spoke, where she was working in sadasivanagar branch told that i need to pay 28050 to clear all debt as per his manager's suggestion, later i paid due amount of rs 28050 in bangarpet hdfc bank. Later i Called them and asked for the cross confirmation of bill payment they told everything got cleared.and again after two months i got an mail of credit card statement to pay the due bill again, and i approached to customer care at the meantime they are telling that i have still due to pay. i had complained thrice but no response for this action. later they told that they will update but no updation done but due bill is getting increased. please do needful and one reference number who spoke to me all the way regarding bill payment [protected] Card Number: [protected] Card Holder: Karthik Reddy M S