[Resolved]  HDFC Bank — false transaction

Hi this is kunal gulyani,

On 03rd aug 2017 there is a false transaction happened in debit card.

Rs. 472.00 have been deducted and when i checked the mini statement it showed that it was a dcd transaction. On 03rd aug morning when i visited an nearest atm i came to know about this false transaction. Would request you guys to get the amount again credited in my account. It's really embarrassing to use hdfc bank because i feel my money is not secure enough.. Tried contacting your customer service but no one answered.
Kindly look into this case and get it resolved asap.
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Sep 12, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2017
HDFC Bank Customer Care's response
"Dear Customer,

I request you to share your account / debit card details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance"
Complaint comments 

Comments

Dear sir,

i have forgot my credit card pin no. For the credit card[protected] request you send the new pin no to my mobile no. [protected]

thanks & regards
v.Chandramouli

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