[Resolved] HDFC Bank — family account

krish.rkm

from Madurai, Tamil Nadu

Address:

Besant nagar - Chennai -90, Chennai, Tamil Nadu, 600090

My name is r. Krishna mohan.
My two daughters, my wife and my mother all have accounts with hdfc bank besant nagar.

I have been trying for the last 18 months to get a family account opened so that all o[censored]s do not have to maintain a minimum balance.

There is currently around 22.00 lakhs lying in our joint accounts.

My relationship manager has been told about this 5 times at least. No movement. Very poor and substandard service.

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May 3, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

HDFC Bank Customer Care's response Dear Customer,

We wish to inform you that we have discontinued our Family Savings Account product. We currently have Salary Family Account. For any further clarification or assistance, please feel free to speak to your Relationship Manager or our Branch Manager Ms. Rekha Srikanth on [protected] / [protected].

-Zubin
HDFC Bank Customer Assistance

Mar 27, 2019

Updated by krish.rkm Dear Zubin,

So why has it taken your branch 18 months to tell me this?