[Resolved] HDFC Bank — fastag account is locked. unable to login and recharge | |||
My hdfc fastag login is locked and i'm unable to recharge my tag since last 15 days. Every time i do hdfc fastag retail login with my wallet id or user id it says 'account locked'. Pathetic service, no one has any clue. Their customer case number[protected] is not working at all and there is no response to emails. Hdfc bank has no clue on fastag when contacted. I'm unable to recharge and finding it hard to travel as i'm a frequent traveler. Wallet id:- [protected] User id:[protected] Was this information helpful? | |||
Jan 20, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 17, 2019 HDFC Bank Customer Care's response Dear Customer, Please email at fastag.[protected]@insolutionsglobal.com for better assistance. -Anay HDFC Bank Customer Assistance Verified Support Dec 19, 2019 HDFC Bank Customer Care's response Dear Customer, For assistance on login details, you may write to us @ escalations.[protected]@1pay.in with the screenshot of the error message or call on[protected] -Nadia HDFC Bank Customer Assistance | |||
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I am a frequent traveller by road and am to travel again in 2 days’ time again. Having been already stuck at the toll plazas a couple of days back, I fear being stuck again.
Kindly help !
Wallet ID- [protected]
Car registration number- CH01BK3732
Name- Manveen Singh
Email ID- [protected]@gmail.com
Registered mobile number- [protected]