[Resolved] HDFC Bank — fastag application

sspat

from Mumbai, Maharashtra

Address:

20 Godavari, Roopkala Soc, Chheda Nagar, Ch, Mumbai City, Maharashtra, 400089

On dec 2, 2019 i applied to hdfc bank for fasttag; form was filled, and rs 500 paid thru my icici cr card. But immediately on payment, the session got timed out, and application process was not successful. Icici bank have confirmed that rs 500/= are debited to my 'hdfc fastag' account. How can i get hdfc bank fastag to refund my rs 500/=? I have subsequently on dec 2, 2019 itself, reapplied for the fastag successfully by paying another rs 500 from my sbi cr card.
Pls help!

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Jan 6, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance