HDFC Bank — fastag application (hfr8784) not processed

jayanandan t

from Delhi, Delhi

Address:

Chennai, Tamil Nadu

When i tried the hdfc customer care number, and they are asking me again to call the same number [protected] which i tried many times. Also i'm adviced to send the mail to fastag. [protected]@insolutionsgloble.com and support. [protected]@sahaj.co.in. Again there is no luck.
I also tried in the corporate event conducted for fasttag in our premises. When i brought this issue up to their knowledge, they just asked me to send the mail to shankar. [protected]@hdfcbank.com. And there is no update again.
They promptly deducted the money on the day i submitted the fasttag application. But the status of fasttag application is not known to me so far.

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HDFC Bank customer support has been notified about the posted complaint.

Dec 20, 2019

Updated by jayanandan t I submitted my FastTag application( reference number HFR338784 ) in HDFC portal 30 days before(Nov-8-2019) and I've not received any update so far. I'm unable to reach the number [protected] as it is always busy or not reachable.

Verified Support

Dec 23, 2019

HDFC Bank Customer Care's response Dear Customer,

We regret any inconvenience you may have faced. Request you to write us using the below URL http://bit.ly/2ktOIbL with your application number, Complete address Vehicle number, date of application and the reference id TT[protected]. A bank representative shall contact you as soon as we receive this information.We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum

-Zubin
HDFC Bank Customer Assistance

Jan 08, 2020

Updated by jayanandan t the link provided by you http://bit.ly/2ktOIbL is not taking the complain number. Showing "Please enter Service Request / Complaint Ref No". Such a pathetic service. So far, not knowing where to go or whom to reach for resolving this issue. Waiting nearly 60days for my fast tag. Till now no reply or no response from you guys. The number-[protected] is still busy or not reachable. What kind of service are you guys providing to customer. You guys should be fast enough to do the service as fast as you deduct money from my account. At least let me know what should i do next. Or whom should contact or reach. Do you have any answer. I am ready to even travel from south to north / East to West, but only if you owe me that this will be closed.