HDFC Bank Fastag — avoid buying hdfc fastag

Address:

New Delhi, Delhi, 110089

I purchased hdfc fastag (Hfr244850) on 15 sept 2019. The tag which i received was not working and even after online recharge, i faced humiliation at toll plazas and had to pay by cash which was not my fault. As per their advice i paid inr100/- for reissue of the tag on 19/10/2019 and till date i have not received the tag kit. Every time i get a reply "your tag will be delivered in next 10 working days". This nature of service shows the unprofessional and cheap customer service of hdfc bank.
I warn each one, not to buy fastag from hdfc bank. Dont be in loss as i m now. Lots of options available in market, be aware.

Gurpal singh