[Resolved]  HDFC Bank — fastag

I had applied for hdfc fastag on 21/11/2019 and made payment thru my hdfc bank account, through net banking.
I rec'd a message on 24/11/2019 stating that i will receive the card in next 7 working days.
You date i have not rec'd the fastag card.
Since last two days i have been trying to get in touch with the fastag customer care number [protected]. I must have dialled the for more than 50 times.
But there absolutely no response from the number.
Absolutely useless service rendered by a bank which calls itself india's largest pvt sector bank. It boasts of best service but the service is absolutely useless.
Sarasa krishnan
Fastag customer id no.[protected]
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Jan 6, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else.

-Anay
HDFC Bank Customer Assistance
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