[Resolved] HDFC Bank

[Resolved] HDFC Bank — fastag

R Ramaswamy T from Surat, Gujarat

I applied fastag through online and my application number is hfr912671. It shows, the fastag will deliver within 7 days. But still, this was not received. Please check and send asap. Also, i gave my mail id is wrong. I called customer care number [protected]. But no response/busy. Please update the status. Or call my mobile number. Since the time period of fastag is december 15. Was this information helpful? No (0) Yes (0)
Jan 6, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 06, 2019 HDFC Bank Customer Care's response Dear Customer, We like to confirm your application is received & is under process you will be receiving the Tag with is 7-10 working days. The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. For any further assistance, you may write to us @ fastag.[protected]@insolutionsglobal.com or call customer care @[protected]. -Nadia HDFC Bank Customer Assistance
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Comments

DEEPAK ATOLIA

from Jaipur, Rajasthan

I recharged by hdfc fastag wallet id [protected] through my fastag app on dated 28.11.2019 for amount ₹300.Transaction id[protected] successfully generated but not credited to my wallet. credit the amount as soon as possible