[Resolved]  HDFC Bank — fastag

I have registered for fasttag 3 weeks back (Nov 26 2019), i got the sms saying my account created and tag will be dispached in 3-4 days, still not received the tag, their customer care number is dead itseems either busy or simply disconnects. My application reference number is hfr475854.

I have received confirmation message ob creation of wallet and i can login to my wallet. But physical fasttag is not received from bank and cusotmer care service number is of no use. No other contact details provided or status of dispatch is provided by bank.


Vishwa
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Dec 14, 2019
Complaint marked as Resolved 
I have received the tag today
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2019
HDFC Bank Customer Care's response
Dear Customer,

As you have received the message of wallet creation, you will receive the TAG in 15 working days of the wallet creation

-Anay
HDFC Bank Customer Assistance 
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