HDFC Bank — fastag

Fastag not used for sometime and now it is not working. Wallet number not available as well.
I trying to contact the customer support no response from them., no one is picking the call.
No mail id provided as well. No idea what kind of customer support they are providing.
Even i try to login online but there also shows no records, no idea what is the issue here.

Hdfc fastag have 0% support for the customers.
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HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
Dec 23, 2019
Updated by PraveenM_20
i am not able to see the mail id to which id i need to send
Verified Support
Dec 23, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance
Dec 26, 2019
Updated by PraveenM_20
fasttag.[protected] is what i can see but mail is not sending to this id ..
what is that [protected] which i am not able to see
Mar 09, 2021
Updated by PraveenM_20
I like to close the fasttag account with HDFC and need the deposit amount back . Please proceed with the closure of my Fasttag account
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