HDFC Bank — fastag

shreyash doshi

Address:

4,RAJA WOODMOUNT STREET, Kolkata, West Bengal, 700001

I have applied hdfc fasttag through online and made payment of rs.1000.
The reference number of the application is hfr01353717.

I have applied on january'2020 since then there is no updates and i did not receive any welcome letter to my registered e-mail. I dont find any way to track my application status.

When trying to contact the toll free number, no response recieved.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance

Jan 16, 2020

Updated by shreyash doshi HAVE RECIEVED THE WALLET ID AND CUSTOMER ID
THANK YOU SO MUCH BUT I HAVE BEEN TRYING TO CALL THE TOLL FRE FOR FASTAG BUT I AM NOT ABLE TO CONNECT AS I HAVE NOT YET RECEIVED THE TAG FOR MY CARS

KINDLY REVERT IN MY MAIL

Jan 16, 2020