[Resolved]  HDFC Bank — Fastag

I got the following email alert about Manual Debit Alert for fastag even though I did not travel anywhere

Dear Customer,
Your FasTag A/c has been Debited for Rs.112 for Adjustment entry on 9/21/2021 9:05:33 PM.Balance amount in the A/c is Rs... - HDFC Bank Ltd.
Warm regards,
HDFC Bank

I believe this is either erroneous or some mischief and I am not sure how manual debit can happen ? This should be addressed and the money debited must be returned.
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Oct 27, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2021
HDFC Bank Customer Care's response
Dear Customer,

Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

-Anay
HDFC Bank Customer Assistance
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