[Resolved]  HDFC Bank — Fastag

Address: India

Been trying to update kyc from past 10 days there’s poor response and customer care service also not available when needed
Tried to update the mail there’s no confirmation
Even after having a account n hdfc bank there’s no response and any mail regarding the process or update on the status o[censored]pdate
And when enquired about the status from calling it shows as active but the executive said the account has been freezed it’s been 10 days now I’m wasting my time and patience doing the process and sending mails
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Jul 19, 2022
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2022
HDFC Bank Customer Care's response
Dear Customer,

At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer Assistance
 
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