[Resolved]  HDFC Bank — fastag-hdfc

I have applied for fastag through hdfc on 1st dec. (Ref no. Hfr832618). I received both message and mail that the tag will be delivered in 7 working days, now 14 working days over, but till today i have no information on my fastag. They do not even bother to inform the customer.
I feel they are smartly cheating customer, taking money and not providing service they commit. I am even planning to change my account from hdfc as i see they are not taking any responsibility for such a small issue. Then how they will respond to bigger problems.
They don't have any communication method. Only available mode is with toll free number, which never connects. This is not expected from a nationalized back like this. Very shameful, irresponsible way of dealing with customer.

If they can not take the responsibility then they should refund the amount and cancel the registration. People will have at-least option to opt for other vendor.