HDFC Bank Fastag — hdfc fastag not received

sokai007

from Mumbai, Maharashtra

Address:

400703

I have submitted online application for hdfc fastag on 26th november 2017. I have also paid 500. I got a confirmation e-mail with reference number hfr090737. Till now i haven't received my rf tag id or any update on this. The customer care number is not working and none of their regular bank customer care employees are aware this service. It's big disappointment that hdfc bank is involved in this kind of scam.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We request you to write to [protected]@hdfcbank.com along with the Fastag confirmation e-mail, to enable us to check. Alternatively, you may contact Fastag customer care at[protected] who will also be able to assist you.

-Nadia
HDFC Bank Customer Assistance

M V Ramana Reddy

from Ponnuru, Andhra Pradesh

Have applied hdfc fastag through online and made payment of 500 inr (200 for security amount, 200 for tag & 100 as the top up amount). The reference number of the application is HFR095415. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.