HDFC Bank Bank Fastag — hdfc fastag not yet received

HDFC Bank Bank Fastag — hdfc fastag not yet received

K krishnasreekanti from Bengaluru, Karnataka

I have applied for hdfc fast tag on 12th nov and tll now i have not received the tag. Application reference number is hfr362675 Customer support number always busy[protected]. Looks like the number it self is having an issue. I don't know even the status of this application. I was not expected this kind of service from hdfc kind of banks. I have paid rs. 500. Please get this addressed asap. Was this information helpful? No (0) Yes (0)
Nov 24, 2019 Updated by krishnasreekanti Thanks for the update.
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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Your application has been received at our end & you will receive the Tag in 5 working days. The dispatch details of the tag will be share with you via SMS.

-Anay
HDFC Bank Customer Assistance

krishnasreekanti's [Complaint's author] reply, Nov 27, 2019

Till today, I have not received any information (SMS) on the tag dispatch details. Can you please check and update?

krishnasreekanti's [Complaint's author] reply, Nov 28, 2019

Hi HDFC Customer Assistance,

Can you please provide the update on this? Why customers has to run behind the bank services? If you are unable to provide the tag, please cancel the request and refund the money.