HDFC Bank Fastag — I have not received fastag

sensha1992

from Bengaluru, Karnataka

Address:	Villa 101, Parcel - 3, Mantri Courtyard, Banashankari 6th Stage, Thalagattapura, 560109
Website:	v1.hdfcbank.com/htdocs/common/fastag/index.html

I have applied for hdfc fast tag by paying rs. 500/- online. One 5th december i have received e-mail from hdfc that my fasttag has been issued and they confirmed customer id and wallet id. But i have not received the fasttag by post until 16th december. I made several attempts to contact the consumer care number [protected] but always it is busy and there is no other way to contact the fasttag customer service. Hdfc should stop accepting new application for fasttag until they resolve existing issues and make customer service cell contactable.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com and share with us the Registered Mobile Number & Email ID, Fastag Reference Number, and Vehicle Registration Number for us to check and assist you further.

-Preethi
HDFC Bank Customer Assistance

Dec 19, 2019

Updated by sensha1992 fastag.[protected]@insolutionsglobal.com, this email id is not valid, please provide a valid e-mail id to send the requested information