HDFC Bank Fastag — non delivery of fastag rfid non delivery

Dear Sir / Madam:

I had applied for HDFC FASTag and received the confirmation from bank about my user I’d and Wallet I’d generation.

However I have not received the the physical tag till date. After several attempts; I could speak to the customer service to get the answer that the tag has been returned undelivered. However I got the answer that I would receive the tag in 7 days. Even after 20 days; I have not received till date and customer care is either busy or nobody picks up the call.

I was suggesting others to buy Hdfc FASTag and now I am rueing myself why did I apply for Hdfc FASTag.

Very very poor service and worst ever customer care service that I have faced.

Please help me to resolve the problem.