[Resolved]  HDFC Bank — fastag not delivered and unable to track

I had applied online for a fast tag with hdfc i have no updates yet on it..
I have paid 500 online and i have tried calling the help line and i can't get any response.

It's been two weeks and i don't even have any means to track the status of my application.
I have not received any sms regarding the card being dispatched and i reached the branch at whitefield itpl bangalore they did not have any proper justification on where my tag is.

The helpline provided does not work.
Application number: hfr860051
Was this information helpful?
No (0)
Yes (0)
Jan 19, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32735
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information