HDFC Bank — fastag not delivered

Manish Kumar02586

from Jamshedpur, Jharkhand

Address:

Flat-111,Home Town Appartment,Chorda Bypassroad,Jajapur Road, Jajpur, Odisha, 755019

I have applied for fast tag through my hdfc account on 29th nov-19. Wallet has been credited on 4th december but rfid not dispatched. I have called customer care many times but they told it will be dispatched soon. It is near to one month but fast tag not received.
My id as per hdfc message received by me;
Dear customer, your fastag has been issued successfully. Your customer id is[protected] and wallet id is [protected]. Hdfc bank limited

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com along with your Registered Mobile Number, Date of application, Application Number, and Vehicle Registration Number.

-Anay
HDFC Bank Customer Assistance

Dec 20, 2019

Updated by Manish Kumar02586 Dear Team,
It is responsibility of HDFC Bank for dispatch RFID.Every thing have been mentioned in my Customer id.Why you asking for details & send to another mail?

Dec 20, 2019

Updated by Manish Kumar02586 Register Mobile-[protected]
Date of Application-28.11.2019
Application Number-HFR711974
Vehicle Number-OD02AK8850